Last updated: January 02, 2026

Introduction

At Fly Affiliate (operated by Expedia Fly Ltd), we publish travel content, guides, and recommendations to help you plan your adventures. It is important to understand that we do not sell any products, services, memberships, or digital downloads directly.

Our Website operates as an affiliate marketing travel blog. This means we earn commissions by referring users to third-party booking platforms, airlines, hotels, and other service providers through affiliate links.

This Refund Policy explains how refunds work in the context of our affiliate relationships and outlines our approach to donations. We encourage you to read this policy alongside our Terms & Conditions and Privacy Policy to fully understand your rights.

Interpretation and Definitions

• “Company” (referred to as “we,” “us,” or “our”) means Expedia Fly Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.
• “Third-Party Providers” means external websites, platforms, or companies that offer travel-related services such as flights, hotels, car rentals, tours, and activities. These may include brands like Expedia, Booking.com, Skyscanner, and others.
• “You” means the individual accessing or using our Website.

Affiliate Links and Third-Party Bookings

When you click on an affiliate link within our content—for example, in our Best Hotel Deals article or our Flight Comparison Guide—you are redirected to a Third-Party Provider’s website. Any transaction you make, including bookings, payments, or cancellations, occurs entirely on that provider’s platform.

Refunds for Bookings

• We do not process, manage, or handle any payments for flights, hotels, tours, or other travel services.
• Refunds for any bookings made through affiliate links are subject entirely to the terms, conditions, and cancellation policies of the Third-Party Provider with whom you booked.
• If you need to request a refund, modify a booking, or resolve a dispute, you must contact the Third-Party Provider directly. Their contact information is typically available on their website or in your booking confirmation email.
• We have no control over, and assume no liability for, any issues, disputes, or refund requests regarding third-party bookings.

We strongly advise you to review the refund policy and cancellation policies of any Third-Party Provider before completing a booking.

Donations and Contributions

If you appreciate our content and choose to make a voluntary donation to support our travel blog (for example, through our Support Us page), please note:

• All donations are considered final and non-refundable.
• Donations are a form of gift and are not purchases of goods or services.
• If you believe a donation was made in error, please contact us, and we will review the request on a case-by-case basis.

Chargebacks

Because we do not process payments for bookings or sell products directly, chargebacks typically do not apply to transactions made through our Website, with the sole exception of donations.

If you initiate a chargeback for a donation made to us, we reserve the right to dispute the chargeback by providing evidence of your voluntary contribution.

If a chargeback is filed fraudulently or without valid reason, we may bar you from future engagement with our Website, including comments or newsletter subscriptions. We encourage you to contact us directly before filing a chargeback, as we are committed to resolving any legitimate concerns amicably. You can reach us via our Contact Page.

Exceptions

We may, at our sole discretion, make exceptions to the non-refundable nature of donations on a case-by-case basis. This may occur only in extraordinary circumstances, such as a demonstrable error on our part or where required by applicable local or international consumer law.

Any exceptions granted do not waive our right to enforce this policy strictly in the future.

How to Contact Us About Refund Issues

Since we do not sell products directly, we cannot process refunds. However, if you need assistance understanding a Third-Party Provider’s policy or require information to help you file a dispute with them, we are happy to help where possible.

Please contact us with the following information:

• Email: contact@expediafly.com
• Subject Line: Refund Inquiry
• Details:
  • Your full name.
  • The Third-Party Provider you booked with (e.g., Expedia, Booking.com).
  • A brief description of the issue.

Please note that we can only provide guidance; we cannot intervene in disputes between you and Third-Party Providers. For faster assistance with booking issues, please refer to your booking confirmation email or visit the provider’s help center directly.

Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting to this page, with the “Last updated” date revised accordingly. Your continued use of our Website after any changes signifies your acceptance of the updated policy.

We encourage you to periodically review this page, as well as our Privacy Policy and Terms & Conditions, for the latest information.

Contact Us

If you have any questions about this Refund Policy, please contact us:

• By email: contact@expediafly.com
• By visiting our Contact Page
• By referring to our FAQ Page for common questions about affiliate links and bookings